Common Purpose 617-739-3831
DSS Child at Risk Hotline 800-792-5200
Answering service for DSS. Can give referrals to services in the
area. Can help caller determine the need to file a 51A report.
Elder Abuse Hotline 800-922-2275
National Child Abuse Hotline 800-422-4453
24 hour support and referral line. Deals with issues of parental
stress and abuse. Able to refer people to appropriate services.
National Domestic Violence Hotline
Rape Crisis Hotline 800-870-5905
(llamanos y hablemos) for Spanish speaking clients. Two 24 hour
hotlines. Provide counseling for sexual assault survivors and referrals
as needed. Also do community education.
MA Statewide Domestic Violence hotline support line for those experiencing
violence within relationships. Can connect callers directly to shelters
for in-take, if appropriate.
Alcohol Information Center 781-321-2600
Alcoholism Hotline 800-252-6465
Gambler's Anonymous 617-338-6020
24 hour support line. Can refer person to meetings throughout MA.
MA Substance Abuse Hotline 800-327-5050
24 hour support, information and referral line. Helps to determine
need and provides phone numbers for appropriate resources.
Statewide Substance Abuse Information
Line 800-ALCOHOL o 800-COCAINE
Boston Area Gay & Lesbian Youth (BAGLY) 800-42-BAGLY
Drug & Teen Alcohol 800-252-6465
National 24-hour hotline.
National Runaway Hotline 800-621-4000
Samaritans (Teen Line) 1-800-252-8336
24 hour crisis hotline for teens. Available for those who may be feeling
lonely, depressed, hopeless, stressed or overwhelmed. Calls are free
and confidential. Calls are answered by teen volunteers between the
hours of 3pm and 9pm and by adults outside those hours.
Teen Line 617-247-8050
Youth Only Line 800-788-1234 (3-9pm)
United Way First Call For Help
Phone counselors refer for all kinds of resources and have up-to-date
information about funding.
Project Bread 800-645-8333
Food stamp hotline.
Project Place 617-262-3740 (M-F 9-3)
Homeless Resource Center
Women, Infants and Children (WIC)
Nutritious foods, nutrition counseling for women and children under
Disabilities Information Hotline 800-692-0249
Disabled Persons Protection Commission
The Ride 617-222-5123
Sponsored by the MBTA. Transportation for people with disabilities.
AIDS Action Hotline 800-255-2331
Free and anonymous answers and support for all HIV/AIDS questions
Children's Medical Security Plan 800-909-2677
Free or low-cost health care age 18 or under for those ineligible
Health Care For All Helpline 617-350-7279 / 800-272-4232
Assistance with health care eligibility.
The Mayor's Health Line 800-847-0710
State-wide health information on public programs for uninsured and
linkage to primary care and specialty services.
Best Team 800-981-4357
24 hour crisis team available to evaluate adults and children in a
emergency. Serves those in Greater Boston area who are not insured
or have MassHealth. Can provide consultation and referrals to others
calling in a crisis situation.
Boston Emergency Service Team 800-761-HELP
Department of Mental Health Crisis Team
National Alliance for the Mentally Ill
(Also MA Alliance) 800-370-9085 Grassroots, self-help, support and
advocacy organization of consumers, families and friends of people
with mental illness. They are dedicated to supporting and advocating
for the needs of people affected by mental illness. Will also provide
information and referrals.
United Way First Call For Help 800-231-4377
Provides information, referral and linkages to appropriate agencies
Parents Helping Parents 800-882-1250
Parental stress support groups.
Parental Stress Line 800-632-8188
24-hour hotline for parents.
National Suicide Hotline 1-800-SUICIDE
Callers are routed to local headquarters automatically. Provides support,
assessment, and referrals to community services that can provide assistance
in a crisis situation.
24 hour suicide prevention hotline. Trained volunteers available to
assist those who may be feeling depressed, alone or overwhelmed. Service
is free and confidential and available in crisis situations.
*SWTRS is not directly affiliated with the
agencies and organizations listed above; they are provided as informational
resources (See site disclaimers for additional
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